Contact
Write to us and
a person replies.
Not a ticket queue, not a bot. Pruuf is small enough that the people who build it are the people who answer the mail, and we would like to keep it that way for as long as we can.
Already using Pruuf?
Have a look at the support page first — the questions families ask most are answered there, usually faster than we can reply.
Care providers
Choose “A walkthrough for my organisation” below and tell us roughly how many clients you look after. The provider page has the dashboard you can click through in the meantime.
Something urgent, right now
This form is not an emergency channel. Pruuf notifies the family members you have added; it does not contact emergency services, and nobody is watching this inbox overnight. If someone needs help now, call your local emergency number.
Prefer plain email?
wesleymwilliams@gmail.com reaches exactly the same place.
Thank you — we have it.
You’ll hear back within one business day, from a person, at the address you gave us. If it’s urgent and you would rather chase it, email us directly.